Privacy statement

This privacy statement gives you more insight into the processing of your personal data at Rubinstein. The privacy statement applies to the website and other services and facilities offered by Rubinstein. For which services and offers this privacy statement applies: The way we process your data with Rubinstein is the same for most of our offers. This privacy statement therefore applies to all services and facilities that we offer to our customers in Europe. And that regardless of whether we do that via a website or via social networks. To make the text easier to understand, we normally use the term "Services".

What can you read in this privacy statement:

  • What data is stored by Rubinstein.
  • What we do with your data and what they are needed for.
  • What privacy rights and options do you have?
  • What technologies and data we use
  • What technologies and data we use for advertising, including tracking technology applied.

If you have a question about this privacy statement or any other subject regarding privacy protection at Rubinstein, you can always contact our customer service.

1. Which data does Rubinstein process?

Rubinstein offers various services that you can use in different ways. Many of the data processed by us you inform us when you use our services or contact us, for example because you register and fill in your name or e-mail address or home address. However, we also receive technical device and access data that we collect through your interaction with our services. This can for example be information about which device you use. We may also receive information about you from third parties, for example from credit registration agencies and payment service providers.

2. What does Rubinstein use my data for?

Rubinstein processes your data with due observance of all applicable privacy laws. In doing so, we naturally take into account the basic principles of data protection legislation for the processing of personal data. That is why we process your data in principle only for the purposes explained to you in this privacy statement or when communicating the data. These are primarily data for the processing and delivery of a purchase, personalization and further development, as well as the security of our services. In addition, we use your data in the context of European data protection legislation, but also for other purposes such as product development, scientific research (especially in the field of machine learning, artificial intelligence and deep learning) and market research, for the improvement of business processes. , tailored to the needs of our services and personalized advertising.

3. Information about the website

We use your data for the availability of the Rubinstein website. In addition to the device and access data that arise during each use of this service, the type of processed data as well as the processing goals depends primarily on how you use the functions and services made available for our services. In addition, we use the data generated when using our services to find out how our online offer is used. We use this information among others in connection with shopping personalization, for the improvement of our services as well as for personalized advertising.

4. To whom are my details transmitted?

Rubinstein will only pass on your details if this is permitted under European data protection legislation. We work closely with a few service providers, such as in the area of ​​customer service (eg hotline service providers), with technical service providers (eg operation of computer centers) or logistics companies. These service providers may in principle only process your data under special conditions in our order. When we deploy these order processors, the service providers only receive access to the data that is required to execute the order in the scope and during that period.

5. What privacy rights do I have?

You have the following legal privacy rights under the relevant legal conditions: right to information, right to removal, right to correction, right to limit the processing, right to transferability of data, right of complaint to a privacy supervisory authority, law to revoke consent statements as well as the right of withdrawal against certain data processing measures.

6. When will my data be deleted?

We will store your personal data as long as this is necessary for the purposes stated in this privacy statement, in particular to comply with our contractual and legal obligations. Evt. we may also store your personal data for other purposes, for example as long as the law permits us to store it for certain purposes, including the defense of a legitimate claim.

7. How does Rubinstein protect my data?

Your personal data is transferred safely to us, ie encrypted. This applies to your order and also to the login of customers. We use the encryption system SSL (Secure Socket Layer) for this purpose. In addition, we secure our websites and other systems by technical and organizational measures against loss, destruction, unauthorized access, alteration or dissemination of your data by unauthorized persons.

8. Changes to this privacy statement and contacts

In connection with the further development of our websites and apps and the implementation of new technologies to improve our services, changes to this privacy statement may be necessary. We therefore recommend that you review this privacy statement from time to time.